LeadMaster Voice Support

Support for LeadMaster Voice is provided by Electronic Voice Services (EVS).

Technical Support hours are 9 am to 6 pm (US Central Time Zone), Monday through Friday, except for holidays.

Note: EVS technicians and programmers leave at 6 pm Central Time. Help requests received later than 5 pm might not be answered until the next day.

How to Get Help

The EVS Technical Support website is: http://www.tellacom.net. Software updates, manuals, tutorials, troubleshooting help, and other helpful information can be obtained there.

Before receiving technical support, you must first register your product online at: http://www.tellacom.net/register.

Once you have registered, the fastest way to get help is to create your own job ticket at: http://www.tellacom.net/support. Whenever you need help, but do NOT have access to the Internet, call us at 972-248-0341 and leave a voice message so we can create a Job Ticket for you. A technician will then contact you as soon as one is available. You can also email support at: techsupport@tellacom.net

Technical Support to get you up and running is included with the purchase of LeadMaster Voice. Additional Support can be purchased for $50 per hour here: http://www.tellacom.net/purchase.php